Support queues scale faster than teams do. We place support specialists who work inside your helpdesk, follow your macros and tone, and keep response times down — with coverage matched to your business hours.
Hourly rates with monthly bundles — Flex (40 hrs), Part-time (80 hrs), or Full-time (160 hrs). Pay quarterly and save 10%.
Macro-based ticket handling and simple, well-documented queues.
Owns the queue: triage, escalation, tone, and CRM hygiene. The most common fit.
Senior CX lead who builds macros, runs QA, and manages support workflows.